FAQS

1. What kind of toys does Toyburn sell?

Toyburn offers a wide range of toys including educational toys, creative play sets, kids’ safety accessories, and fun games designed for all age groups.

2. Are Toyburn toys safe for children?

Yes! All our toys are non-toxic, child-safe, and tested according to safety standards to ensure worry-free playtime.

3. How can I place an order on Toyburn?

Simply browse our website, add your favorite toys to the cart, and proceed to checkout using your preferred payment method.

4. What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and digital wallets like Paytm and Google Pay.

5. How long will it take to receive my order?

Orders are usually delivered within 5–7 business days, depending on your location. You’ll receive tracking details once your order ships.

6. Can I return or exchange a toy?

Yes, Toyburn offers a 7-day return or exchange policy for unused toys in original packaging. Just contact our support team for quick assistance.

7. What should I do if I receive a damaged or missing item?

If your order arrives damaged or incomplete, please contact us within 48 hours with photos, and we’ll arrange a replacement or refund.

8. Do you offer discounts or special offers?

Yes! We regularly run special deals, festive discounts, and combo offers. Stay tuned to our website or social media pages for updates.

9. How can I track my order?

Once your order is shipped, you’ll get a tracking link via email or SMS to monitor delivery progress in real time.

10. How can I contact Toyburn customer support?

You can reach our friendly support team via email, WhatsApp, or the contact form on our website. We’re available Monday to Saturday, 10 AM – 7 PM.